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My location

Your location enables us to provide information about services in your area.

Library account

Login into your library account

Log into your account http://capitadiscovery.co.uk/lancashire/login.

Update your details

If you wish to update your library account details you can complete our keep in touch form.

Change your PIN

It is possible to change your PIN should you wish to by logging into your account http://capitadiscovery.co.uk/lancashire/login.

Request a forgotten PIN

You can reset your PIN automatically.

You can request it at any library. You will be asked to give satisfactory confirmation of personal details against the information we hold or by providing proof of identification such as driving licence, passport. Your PIN will be immediately issued to you. If you cannot provide this confirmation your PIN will be posted to you to the address held on file.

Alternatively phone 0300 123 6703. Quote your library card number. You will be asked to give satisfactory confirmation of personal details against the information we hold before we can reset your PIN. If you cannot provide this confirmation your PIN will be posted to you to the address held on file.

Report lost or request new library card

Please report the loss of your card by:

Email: library@lancashire.gov.uk

Telephone: 0300 123 6703

By post:

Cultural Services Business Support
1st Floor Christ Church Precinct
PO Box 78 County Hall
Fishergate
Preston
Lancashire 
PR1 8XJ

Replacement cards may be issued immediately at any library providing the user can satisfactorily confirm their personal details against the information we hold or can provide proof of identification such as a driving licence, passport. There is no charge for the replacement of a lost library card.